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Preferences page

It is important for project teams who run their engagement on Commonplace platform to keep your respondents in the loop on how their project plans are evolving by sending out periodic newsletters or updates.

Jump to 'How to edit the preferences page'

What are the communication options available in the preferences page and what do they mean to respondents?

The default communication options are:

Comment replies - If respondents check this box, this means that they would be notified by an email sent through Commonplace when members of the project team replies to their comments.

Project updates - If respondents check this box, this means that they would be notified by an email sent through Commonplace when members of the project team post news and updates on their project website(s).

New Commonplaces in your area - If respondents check this box, this means that they would be notified by an email sent through Commonplace when there is a new Commonplace in your area.

We can also add custom consent options such as prize draw. If respondents check this box for “Prize draw”, this means that respondents who complete the survey are automatically entered into a raffle prize for vouchers towards a selection of attractions, meals and stays. 

Please contact your Customer Success Manager if you would like to add custom consent options to your Commonplace website.

How to edit the preferences page?

 

1. On to the top right-hand menu, select Dashboard. 

2. Select Settings on the left hand side and click on Edit preferences.

 

3. You can edit the preferences page by clicking on the edit icon as shown in the red frame in the image below

4. Then, click on the dropdown menu at the top left corner of the page in edit mode as shown below.

 

Please note: You cannot edit default communication options as shown in the red frame in the image below, as these consents are hard-coded. You can only edit Custom consents.

 

 

5. In edit mode, click on the Add tab, drag the Consent block and drop this in the mobile phone screen as shown below. Then, click on the New consent block in the mobile phone screen (as shown in the video below) to view and edit its properties.

Don’t forget to hit the Save and Preview buttons to save changes and preview these changes in a new tab of your web browser.

 

 

 

6. You can also reorder, duplicate or delete Custom content blocks as shown in the video below.

 

 

Contact Support

If you find you still have some questions or you’re unsure about something, please don’t hesitate to get in touch with our dedicated technical Customer Support Team