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COMMONPLACE DIGITAL LTD ("We") are committed to protecting and respecting your privacy.

In accordance with our privacy policy, we may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.


For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.

Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

First party cookies

Cookie Name Purpose More information
User session connect.sid This cookie is essential for our site to:
  • Recognise you when you return to our site
  • Grant you access the restricted sections on the site

Third party cookies

Cookie Name Purpose Domain More information
Google Analytics _ga We use Google Analytics to help analyse how users use our website in order to improve our service. Google provide an opt-out tool to disable this cookie.   How Google uses this data
Mixpanel mixpanel We use Mixpanel to help analyse how users use our website to improve our service. Mixpanel's privacy policy
TrackJS TRACKJS_USER These cookies are used by TrackJS to notify us when things have gone wrong. These help us analyse users who encounter issues using our application. TrackJS's privacy policy
Hotjar _ajs We use Hotjar to analyse how users interact with our website. We use this data in order to improve the design and usability of the service.

Hotjar's privacy policy

PureChat  Several Some projects may use a chat plugin so you can chat directly with members of the engagement team.

PureChat's privacy policy

Help scout  Several Anyone part of the engagement team can receive help from the Commonplace team directly from the website. We use Help Scout to provide this help and communication functionality.

Help Scout privacy policy

Facebook tracking pixel  Several Some engagement teams may use a tracking pixel to evaluate and shape the effectiveness of their campaigns.

Facebook privacy policy

You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

Changes to our cookie policy

Any changes we may make to our cookie policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Questions, comments and requests regarding this cookie policy are welcomed and should be addressed to