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Listen - track the conversation

With conversational media analytics understand what's happening across publicly available sources including social & media channels.

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Listen

Stay connected to your community's voice - 24/7

With Commonplace Listen, you can track resident conversations across hundreds of channels, uncover emerging trends, and understand what matters most. Our AI and expert analysis turn raw input into clear, actionable insights—helping you make smarter, faster, and more confident decisions.
1

Always-on intelligence

Stay on top of the conversations shaping your community - day and night. Commonplace Listen captures and structures data from across hundreds of channels, so you never miss a moment of what matters most.

  • Monitor resident discussions 24/7 across a wide range of organic sources.

  • Use AI-powered breakdowns by department, topic, sentiment, location, and source.

  • Rely on expert analyst reports to transform data into shareable, actionable findings.

2

Seamless connections

Plug directly into what people are saying -without extra effort. Once you join, we tailor your platform to automatically collect, organize, and display the input that matters most to your initiatives.

  • Access hundreds of integrated channels that continuously capture organic resident feedback.

  • Get custom project dashboards designed for your specific issues and priorities.

  • See real-time insights presented in clear, accessible formats for every team.

3

Early signals, clear trends

Spot issues before they escalate and understand what’s top of mind for your community. Our AI surfaces emerging patterns so you can take action with confidence.

  • Track sentiment, recurring themes, and interaction volumes at a glance.

  • Drill down by location, department, or source to see where issues are rising.

  • Receive automatic alerts when new topics start trending.

4

Insights you can act on

Turn data into decisions with tailored reports that cut through the noise. With Commonplace Listen, your leadership team gains clarity on where to focus and how to communicate.

  • Actionable insights delivered straight from our expert analysts.

  • Monthly trend summaries and custom deep-dives on the issues that matter most.

  • Benchmarking tools to measure progress over time and against peer communities.


 

Community

400

Customers

are using Commonplace

Customer

11 Million

Visitors

to our engagement platform

Responses

13 Million

Responses

have been processed and analysed.

Engagements

17,000

Engagement sites

have be set up by our customers

We are excited to announce our acquisition of Commonplace (1400 x 150 px) (2)
Commonplace is now part of Zencity!
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