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Citizen Engagement Platform

A platform for community-driven place-making

All the community engagement tools you need to help your community shape the places they live.

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Commonplace community engagement platform

How does Commonplace work?

The Commonplace citizen engagement platform is designed to help you reach your community, engage them in conversation, analyse their feedback and collaborate on future ideas. Use Commonplace as your online community engagement hub and build trust and transparency with local people.

  • 1


    Promote and build awareness of your engagements and get more people to participate.

  • 2


    Collect suggestions and ideas from your community on a range of different topics.

  • 3


    Explore and understand real-time community insight with AI-powered insights

  • 4


    Engage and co-design throughout the process, share updates and build trust.



Increase public participation in your projects by driving community members to your engagement site. We make it easy for you to reach more respondents and spread the word about your engagement.


Community Panel

Connect with our 100k-strong engaged community wanting to hear more about projects in their area. 

Email Marketing

Email Campaign Management

Launch your project via our email integration and keep citizens involved in the process.


Social Media Promotion

Use our social media promotion add-on to connect with a targeted audience for your engagement.


Offline Engagement

Fuse online and face to face engagement by capturing data in person.



Reach a diverse audience with multilingual engagements in any language.

Commonplace Select

Commonplace Select

Engage with a predefined list of stakeholders for statutory engagements or a known list of tenants.



Give people the chance to interact and share their views and ideas. Our 'engage' features help you to have constructive conversations with your community on a range of different topics.

Engagement site

Engagement Site

Publish information and build your engagement quickly and easily.


Community Heatmap

Informative, interactive maps that gather local knowledge and ideas.



Collect in-depth information about community priorities.


Virtual Town Hall

Hold online, real-time public meetings with your community.


Ideas Wall

Give your community a space to share their ideas.

Voice & Visual Capture

Voice & Visual Capture

Include our most innovative and interactive question types to capture the imagination of your community.



Get real-time, actionable insights based on what your community wants and needs. Our automated dashboards help you to filter and extract the data you need to make smarter, more informed decisions.


Participation Dashboard

At a glance, see how many people are participating in your projects and where from.


Spatial Analysis

Uncover local trends and identify problem areas.



View and filter responses based on key themes and sentiment.


Custom Reporting

Downloadable, custom reporting to help answer your business needs.



Develop a long term relationship with your community by involving them in future designs and encouraging them to give feedback throughout the project lifecycle.


News Feed

Share project updates and news with your community, invite them to return to future collaboration phases.

Audience Segmentation

Audience Segmentation

Segment your audience based on their answers, save the group and customise comms for each group.


Community Forum

Give your community a safe space where they can share their views on a range of topics.



Reply to individual comments, choosing to post your reply publicly or keep it private between you and the respondent.


Rely on the Commonplace platform to deliver the highest standards in security, data, software and reliability

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Cloud hosted

Cloud hosted web application, with 99.9% uptime guaranteed


ISO27001 and Cyber Essentials certified to maintain the highest level of information security


GDPR compliant, prioritising privacy and handling sensitive data since 2014


Compliant with Web Content Accessibility Guidelines version 2.1 AA standard


Rely on Commonplace to moderate contributions and prevent gaming of the system

Customer success

Engagement Success & Customer Support

Your dedicated engagement expert is your first port of call. They offer you coaching and guidance every step of the way to help you achieve your engagement goals.

Personalised kick-off and training workshops, with access to a dedicated engagement expert, daily training webinar and online help centre, depending on your plan.

What-you-see-is-what-you-get editor for building and launching all of your survey stories, questions and charts. There are also quick filters in your analytics dashboard for easy navigation.

Our engagement experts have built-up expertise from over 6M engaged users across 2000 Commonplaces and are available to share it with you.

Live feedback button on your website to share your hopes around new feature requests or receive updates on the current roadmap.

Book A Demo

At Commonplace we are excited about people and projects and are always available for a chat. 

To arrange a demo with one of our engagement experts please fill out the form and we will be in touch.