
Starter
Engagement Hubincludes
- Audience news sign up
Invite visitors to keep updated through your future news updates
- Community access
Tap into the 200k strong Commonplace community and invite residents to take part(500 contacts)
Surveys & Mappingincludes
- Basic survey questions
The standard survey questions cover 85% of data collection needs
- Quick polls
Collect a quick opinion without the need to go deeper
- Matrix questions
Gather feedback on multiple related items using the same scale or answer options
- Budget questions
Use interactive sliders to allow respondents to prioritise spend
- Map pins
Invite residents to drop a pin on the community heatmap
Audience Managementincludes
- News posts/notifications
Send news to your subscribers to keep them updated and bring them back for future engagement phases(1,000 credits)
- Retargeting emails
Commonplace automatically updates the community as the conversation evolves
Analytics & Integrationsincludes
- Analytics dashboard
The real-time dashboard is your 24x7 go-to for all the data collected, with auto-generated charts and insights
Compliance & Supportincludes
- 24/7 help centre
The help centre is always on, chat with Placey any time for tips or advice
- WCAG 2.2 AA compliant
Audited and compliant with WCAG 2.2 AA standards to maximise reach and participation
- Multi-factor authentication
As part of our ISO27001 and Cyberessentials certifications, MFA is a key security feature
- Edit mode & dashboard training
Face to face training with your Engagement Expert on getting the best out of Commonplace
- Go live checklist
Ensure you have everything you need and best practice implemented before launch
- ModerationAI and GamingAI
Rest assured that abusive or suspicious behaviour will be handled by Commonplace
Customisationincludes
- Navigation tiers
User friendly navigation to help visitors quickly get around on mobile and desktop
Most Popular

Essential
Interactive templates with
advanced analytics
advanced analytics
Engagement Hub everything in Starter plus
- Community access
Tap into the 200k strong Commonplace community and invite residents to take part (1,000 contacts)
Surveys & Mapping everything in Starter plus
- Advanced mapping editor
The world's simplest GIS, create beautiful, engaging maps in no time
- Navigation map
Add hoverable / clickable polygons and landmarks to maps to enable navigation between specific sites or schemes
- Enhanced image layouts
A multitude of image layout options help convey your story: full width, carousel, grid, image + text, slider
- Accredited templates
Our Engagement Experts have pre built templates for all common consultations, click and go
- Face to face mode
Take Commonplace on the road, switch to interview mode for live engagement and consultation
Audience Management everything in Starter plus
- Demographic questions
Collect demographic data about respondents to better understand variations within the community sentiment
Analytics & Integrationseverything in Starter plus
- Advanced analytics
Enhanced filtering capability and pre pivoted charts speed up your analysis and evaluatio
- Geospatial analytics
Reverse geocode your contributions to view and analyse your results spatially
- Social feeds
Plug your social feed from major networks into your Commonplace
Compliance & Supporteverything in Starter plus
- Email verification
Ensure genuine responses by asking respondents to verify their email address before their response can be published
- Manual go live checks
Your Engagement Expert checks over your Commonplace pre launch and provides feedback to maximise engagement, reduce bias and provide data protection assurance
- Goal setting workshop
Your Engagement Expert works with your team to set goals, shape your engagement strategy and define the content strategy and question set
Customisationeverything in Starter plus
- Branding
Full branding customisation including logo, brand colours, font and styling

Professional
Maximum reach and AI-powered
analytics for statutory needs
analytics for statutory needs
Engagement Hub everything in Essential plus
- Community access
Tap into the 200k strong Commonplace community and invite residents to take part(5,000 contacts)
- Upload your audience
Upload your existing audience to tap into your pre-existing subscribers(100 contacts)
- Paid social media
Boost your reach with targeted social media ads, focused on geography or interest (First £750)
- Hub page search & filter
Add filtering to your hub page to help respondents find the engagements most relevant to them
- Site-wide custom navigation
Customise the navigation to your needs, add further content tiers into your hierarchy
Surveys & Mappingeverything in Essential plus
- Bespoke map pin graphics
Customise the community heatmap pins so that respondents drop icons rather than a green-red sentiment scale
- Filtered map view
Allow respondents to filter the community heatmap pins based on sentiment, response to a question or any other criteria
- Comment by line / polygon
Alternatives to dropping a pin on the community heatmap, draw a line or a polygon instead
- Advanced interactive questions
Advanced question types including voice capture or comment on an image
- Printable surveys
Convert your online survey into a pen and paper version in a single click, reach new audiences by mail
Audience Managementeverything in Essential plus
- Sensitive demographic questions
Confidently add demographic questions with extra levels of sensitivity: ethnicity, accessibility, health...
- Custom consents
Add your own consents for event notifications or incentivise response with community grants or prize draws
- Embeddable charts
Close the loop by embedding live charts from your dashboard into a 'you said, we did' journey
Analytics & Integrationseverything in Essential plus
- TrendsAI optional add-on
Instantly classify free text comments by topic, sentiment and emotion, generate report-ready summaries
- Weighting by reactions
Get stats on which comments received the greatest volume of upvotes or reactions from the community
- Table & chart exports
Export any table or chart into a csv, choose your preferred layout before exporting
- Bespoke reports
Build your own report pages in the platform or get help from your Engagement Expert
- Embed widget
Embed your survey stories or community heatmaps into other websites in a few clicks
Compliance & Supporteverything in Essential plus
- Audience & site build workshops
Craft an outreach strategy or build a site in close partnership with your Engagement Expert
- Playground & tester mode
Invite colleagues or representatives to test out your content and questions before they go live
- Single sign-on (SSO)
Sharpen up on security and speed up login by offering single sign-on to your team
Customisationeverything in Essential plus
- Hide comments or sentiment
Looking for more privacy? Hide comments from public view for certain statutory or sensitive consultations
- Invite only
Limit your site to only those who received an email invite from your team, with a unique link
Please contact us to discuss special rates for charities, NHS providers and housing associations