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The Social Housing (Regulation) Act is now law

On Thursday, the Social Housing (Regulation) Act received royal assent, putting it into law and marking a transformative moment in the social housing sector. Coming more than six years after the devastating Grenfell Tower fire that claimed 72 lives, the act has been designed to address the shortcomings and improve safety and living conditions for social housing residents. 

The Grenfell Tower fire was a profound tragedy that exposed grave failures within the social housing system. The repeated fire safety concerns raised by residents were tragically ignored by their landlord, sparking the urgent need for comprehensive reforms. The Social Housing (Regulation) Act is a direct response to this disaster, aiming to tackle failing social landlords and to make sure that tenants living in unsafe homes will be better supported by Regulator.

Building strong connections between social housing providers and their tenants is vital for improving the quality of life in these communities. Discover effective strategies for initiating these conversations and collecting essential data to bring about positive change in these properties. Click below to learn more.

Empowering the Regulator of Social Housing

One of the central aspects of the act is the enhanced authority bestowed upon the Regulator of Social Housing (RSH). The act empowers the RSH to conduct unannounced, 'Ofsted-like' inspections of social housing providers, ensuring they adhere to stringent safety standards. These inspections, with as little as 48 hours' notice, will create a new culture of accountability and transparency, compelling landlords to prioritise the well-being of their tenants.

Furthermore, the RSH can now issue orders for emergency remedial work and impose unlimited fines on landlords who fail to meet their obligations. This newfound authority will act as a deterrent against negligence and non-compliance.

Setting Higher Standards

To prevent future tragedies like Awaab Ishak's unfortunate death due to prolonged exposure to mould, the act introduces "Awaab's Law." Social landlords will be required to respond promptly to repair requests and carry out necessary investigations within specified timeframes. While the exact timescales are yet to be determined, this provision is a crucial step towards ensuring the well-being and safety of residents.

The act also mandates that all social housing managers hold a professional qualification. This measure aims to elevate the standard of management within the sector, ensuring that competent and qualified professionals oversee the well-being of tenants and the maintenance of properties.

Empowering Tenants

The Social Housing Act aims to give a voice to social housing residents. It enables the RSH to issue "performance improvement plan notices" to landlords who fail to meet required standards, ensuring they are held accountable for their actions. Furthermore, the act provides a proper complaint process, allowing tenants to voice their concerns and grievances without fear of reprisal.

Positive Response and Future Prospects

The enactment of the Social Housing Act has been widely welcomed by various stakeholders in the sector. Housing Secretary Michael Gove highlighted the significance of the legislation, emphasising the drive to provide tenants with safe, warm, and decent homes. The Grenfell United, a prominent campaign group formed after the Grenfell tragedy, expressed cautious optimism about the reforms, acknowledging them as a positive step towards change.

Enhancing Social Cohesion

Community engagement in house building targets cultivates trust and transparency between developers, policymakers, and residents. When local input is taken seriously, it sends a powerful message that their concerns and voices matter. This strengthens social cohesion and reduces potential conflicts between different stakeholders.

Homelessness charity Shelter hailed the act as a historic moment for England's nearly nine million social renters. Chief Executive Polly Neate commended the tireless efforts of activists and emphasized that stronger regulation is just the beginning. Government investment is crucial to address the severe shortage of social housing and to improve existing homes and build new ones.


The Social Housing (Regulation) Act represents a significant milestone in the journey towards greater accountability and safety within the social housing sector. Propelled by the tragic events of Grenfell Tower, this comprehensive piece of legislation introduces strict regulations, empowers the RSH to enforce safety standards, and gives a voice to tenants. While it marks a positive step forward, it is essential to recognise that more needs to be done to ensure the provision of decent, secure, and affordable homes for all.

Community engagement is also a crucial step between social housing providers and the quality of life of the tenants who live there. Find out more about how to start these conversations and gather the data you need to drive positive change in these properties by clicking below.

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Charlotte Cooper

Charlotte Cooper

Content Writer at Commonplace